Interface Therapy: Emotional design and Drupal’s user experience

Time slot: 
March 10th, 2:15 PM - 3:15 PM
Room: 
Superior A/B
Track: 
Design and UX
Experience: 
Intermediate

American psychologist, Abraham Maslow proposes a hierarchy of needs to describe human fulfillment. Basic physiological needs must be satisfied before higher tier emotional needs can be met or even considered. Applying this model to interface design creates a similar hierarchy of needs that can be used to create a better UX.

An product needs to first be functional; it must perform the task set forth. It must then be reliable; a user needs to trust that the product will fulfil its function. Then we reach the tier where most UX design ends. The product needs to be usable; users should be able to find a clear path to achieve their goals. At a higher level, the user experience can be be delightful. Users need to be able to reliably perform a task with ease... and they need to enjoy the process as well.

This session will detail how the user’s experience can be elevated from usable to enjoyable. We’ll look at where and how this has been achieved previously and how we can apply similar techniques ourselves to bring the same level of UX to our sites, modules, and themes.

Video on archive.org.

Intended audience: 

Designers
Module maintainers
User experience

Questions answered by this session
Question 1: 
What is emotional design?
Question 2: 
How does emotional design view the user experience?
Question 3: 
What defines an enjoyable experience and why is it important?
Question 4: 
What are some examples of emotional design being used successfully?
Question 5: 
How can I use emotional design principles to elevate my site, theme, or module?
Interface Therapy: Emotional design and Drupal’s user experience has been selected and voting is closed.

Comments

Sounds like a great session

I look forward to seeing this session as there seems to be a need for better design and UI in the Drupal community.

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