
HS2 focuses on improving and optimizing customer touch points using web technologies and interactive marketing strategies. We create a more personalized and effective customer interaction by focusing on ‘doing the hard to do.’ In practical terms, we drive results during each customer-facing touch point by tightly integrating web-based technologies, customer databases, analytics, and digital marketing strategies.
We work on the web, in the call center, on mobile devices, in the IVR, or with email and SMS messaging—improving customer interaction anywhere you connect. At HS2, we work closely with marketing to shape and guide the vision and then side-by-side with IT to see the vision through to completion.