Training for Drupal Clients

Track: 
Business and Strategy
Experience: 
Beginner

So you've built a great Drupal website, and you're ready to turn the keys over to the folks who are going to manage the site on a day-to-day basis. Maybe it's a client, maybe it's staff, maybe it's a volunteer project. Now the challenge is, how do you empower them to understand and take control of the new site?

How can you make the process as smooth and successful as possible for yourself and the client? What does the client need to know and what can they avoid? What work do you need to do and what can you avoid?

Many webdesign projects fail during this handover. The design and execution is great and the client is keen, but often web designers fail to empower the client. This session will give you the techniques you need to make the website handover from you to your client a good experience for both you and your client.

Intended audience: 

Drupal webdesigners, Drupal shops

Questions answered by this session
Question 1: 
What is the best way to create documentation for clients?
Question 2: 
What are the best types of documentation to give to clients?
Question 3: 
What is the best way to teach Drupal to my clients?
Question 4: 
How can I teach my clients if I don't know how to teach?
Question 5: 
How do you track whether my clients have learned what you've taught them?
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Comments

Great idea

This is an excellent topic for a session; I hope it gets greenlit.

Thanks Brian It ended up

Thanks Brian

It ended up being very similar to another topic posted a few days later: http://chicago2011.drupal.org/sessions/teaching-drupal-creating-effectiv...

Given the overlap maybe we should combine the sessions, or if I should go and sit in on theirs :)

I think this session has a

I think this session has a different twist than the one you link to and I am very interested in discussing the topic after your session :)

Hope you get picked up !

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