Architecting a Rockstar Client (and growing your business)!

Track: 
Business and Strategy
Experience: 
Intermediate

Average web shops find that 20% of the clients bring in 80% of the revenue.

That means on average, 80% of your clients are wasting your time!

What makes those rockstar clients so special? How does one get more fantastic clients? Once you secure those juicy contracts, how do you ensure your clients turn out to be rockstars?

Luck isn't enough, you have to know the secrets of sales to bring home the bacon.

Join Anne Stefanyk, Director of Business Development at northStudio to understand how to attract the top tier clients (and keep them!)

Topics we will ponder include:
- Marketing isn't everything
- Fundamental building blocks and tools
- How to fire bad clients and attract the winners
- Value based services
- Knowledge is power

Intended audience: 

Anyone who sells Drupal services and who wants to have fun with their clients.

Questions answered by this session
Question 1: 
How to attract great clients
Question 2: 
How to keep clients happy
Question 3: 
Why a good customer service and a human approach to website development fosters long term clients
Question 4: 
How to stop wasting time with dead leads or bad clients
Question 5: 
What to do (sales best practices) to bring home the bacon ;)
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