Talk the talk: Reduce costs and make your clients love you

Client management is essential in delivering a quality website in scope and in budget. Drupal shops are aware of the necessity of good project management, yet turning daring Drupal development into a happy client can be a stressful job without a good strategy.

Trellon has created an effective development and communication strategy. In it's first year, we saw an 80% reduction in after-delivery project cost, and a 66% reduction in development time spent per project. We now have more than 80% of our clients return for repeat business.

In this session we will discuss some of the core elements of Trellon’s method:

* Creating a project plan
* Keeping the client engaged
* Going the extra mile
* Delivering quality
* Securing future business

By the end of your next Drupal project, you will have exceeded the client’s expectations and increased your return on future business.